Home Service Doctors
  • Manassas, VA, USA
  • Competitive wage plus bonuses
  • Full Time

medical insurance that includes dental and vision as well as life insurance, short- and long-term disability, and a 401(k) plan.


Home Service Doctors of Manassas, VA is looking to hire a full-time Dispatcher. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected home services company? If so, keep reading!

This dispatch position pays a competitive wage plus bonuses. We also offer some of the best benefits around including medical insurance that includes dental and vision as well as life insurance, 401(k), and short- and long-term disability. If this sounds like the right opportunity for you, apply today!

 

ABOUT HOME SERVICE DOCTORS

At Home Service Doctors, our entire business is based around a single, simple model: provide the best workmanship in the home services industry and do it while providing the kind of warm, five-star service we would want for our own families. Our plumbers, HVAC specialists, sewer experts, and other staff are committed to making this a reality for every customer, every time.

We are known for creating the "doctor difference" for our customers and our team members. Because we offer top of the line products and services, we need top of the line employees who genuinely care about our customers and are searching for a career rather than just a job. We are a team of professionals that puts our people before our profits. This is why we offer competitive compensationgreat benefits, and a positive work environment where your hard work will be valued.

 

A DAY IN THE LIFE OF A DISPATCHER

As a home services Dispatcher, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.

You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

 

DISPATCHER QUALIFICATIONS

  • Intellectual
  • Desire for continued learning and growth
  • Excellent communication skills
  • Able to adapt to changing situations
  • Be engaged and participate in continual on-the-job-training
  • Dedication to being on time, professional, and doing your best!

Familiarity with the HVAC and plumbing trades would be a plus, but we will train the right person! Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!

 

ARE YOU READY TO JOIN OUR TEAM?

If you are a scheduling extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!

 

Location: 20110

Home Service Doctors
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