Home Service Doctors
  • Manassas, VA, USA
  • Competitive wage PLUS bonuses
  • Full Time

A full benefits package, retirement, unlimited growth potential, and an amazing work environment!


Home Service Doctors of Manassas, VA is looking to hire a perky, self-motivated and optimistic full-time CSR / Client Services Rep to tend to our customer service needs. Are you an experienced and outgoing customer service professional with a can-do attitude who is looking for a career and not just a job? Would you like to work for an established but growing local company in an essential industry? If so, keep reading!

This CSR / Client Services Rep position earns a competitive wage PLUS bonuses. You would also be eligible for fantastic benefits, including a full benefits package, retirement, unlimited growth potential, and an amazing work environment! You will also appreciate working a full-time work week, with 10am start times, and weekends off! If this sounds like the right opportunity for you to make an impact with your exceptional customer service skills, apply today!

 

ABOUT HOME SERVICE DOCTORS

At Home Service Doctors, our entire business is based around a single, simple model: provide the best workmanship in the home services industry and do it while providing the kind of warm, five-star service we would want for our own families. Our plumbers, HVAC specialists, sewer experts, and other staff are committed to making this a reality for every customer, every time.

We are known for creating the "doctor difference" for our customers and our coworkers. Because we offer top of the line products and services, we need top of the line employees who genuinely care about our customers and are searching for a career rather than just a job. We are a team of professionals that puts our people before our profits. This is why we offer competitive compensation, great benefits, and a work environment where your hard work will be valued.

 

A DAY IN THE LIFE OF CSR / CLIENT SERVICES REP

In this vital customer service role, you are the detail person! We cannot provide our clients with the very best in home services without you being attentive to details and keeping our office running smoothly. And, your friendly customer service makes our clients happy to do business with us. You are a people person who is also good at establishing procedures and processes to keep everything flowing and organized.

You perform a variety of day-to-day administrative tasks such as answer phones, schedule appointments, dispatch field techs, and resolve issues for customers. But, really, it's not what you do, but how you do it. You are proactive--seeing what needs to be done and doing it. Under your watch, the office is clean and organized. You enjoy your job as you are never bored and get great satisfaction out of keeping everything in order!

 

QUALIFICATIONS

  • Intellectual with a desire for continued learning and growth
  • Strong communication skills and ability to adapt to changing situations
  • Engage and participate in extensive on-the-job-training
  • Dedicated to being on time, professional, and doing your best!

Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this CSR / Client Services Rep position!

 

ARE YOU READY TO JOIN OUR CUSTOMER CARE TEAM?

If you feel that you would be right for this office position in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 20110

Home Service Doctors
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